
I failed. And learned. Here is a real one.
Years ago I bought a company and became its CEO. I was cocky, full of myself, and honestly — pretty convinced I knew what I was doing. We made two acquisitions. We were growing fast. Life was good.
Except I wasn't on site. And I hadn't built the systems to run the thing properly — no real accounting, no financial controls, nothing that could actually support the growth we were chasing. I was flying the plane remotely without instruments.
Then I ran into some deep personal problems. The kind that don't stay in your personal life.
Then the 2002 recession hit.
AR dried up. Payables stacked up. And the company failed. Painfully.
I failed.
Here's what I learned:
Growth is easy to celebrate. Infrastructure is boring — until it kills you. Every acquisition we made added complexity the back office couldn't handle. We weren't building a company. We were building a house of cards.
The recession didn't kill us. It just revealed us. Healthy companies survive downturns. Ours couldn't because there was no margin for error — and I had created that vulnerability.
Absentee leadership doesn't work when a company is young and growing fast. Culture, cash flow, and controls don't manage themselves. Distance is a luxury you have to earn.
And when you're not okay personally — the business is not okay. You can't compartmentalize a crisis. You need people around you who will tell you the truth. Leadership is full contact.
The cockiness was the original sin. It made me stop asking the questions a scared person would have asked. And those are exactly the questions that would have saved us.
Scar tissue is underrated. This one left a lot of it.
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